Bar Waiter / Waitress Duties and Responsibilities:
· Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner.
· Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
· Taking beverage orders and serving them to guests on a timely manner.
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· Always respond to guest requests in a timely, friendly and efficient manner.
· Should be fully aware of the menu along with its prices.
· Good knowledge of wine selection, wine service and Beer service.
· Take guest beverage or food orders and input them to the point-of-sale system.
· Establish rapport with guests to build loyal and satisfied customers.
· Pick-up food orders from kitchen and communicate to the chef regarding any special preferences or allergy.
· Replenish beverages and ensure guest satisfaction throughout the meal service.
· Be responsible for billing/credit card/payment and collecting feedback from the guest.
· Clear tables and prepare for service by polishing cutlery, glassware and crockery etc.
· Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas.
· Stock and maintain the bar with all the required supplies and inventory (eg: beer, wine, spirits, paper products, straws, condiments, glassware etc.)
· Always take responsibility for ensuring a positive guest experience.
· Attend daily briefings from management who will explain any special requirements for service.
· Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors or manager.
Job Types: Full-time, Permanent
Salary: £5.28-£10.42 per hour
Benefits:
- Discounted or free food
- Store discount
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Holidays
- Weekend availability
Supplemental pay types:
- Tips
Work Location: In person
Reference ID: Waiter/ Waitress @ The Lockkeeper
Expected start date: 17/07/2023
